White Bear Roofing, LLC respects your privacy. This policy explains what information we collect, how we use it, and the choices available to you when you visit our website, request an inspection, communicate with us, or use our services.
Information we collect
We may collect information you provide directly, including your name, phone number, email address, property location, roofing needs, appointment details, project communications, photographs, and any text-message consent choices you make. We may also collect limited technical information such as browser type, device type, pages visited, and basic website usage information.
How we use information
We use information to respond to inquiries, schedule and perform inspections, prepare estimates, communicate about appointments and projects, provide requested services, maintain business records, improve our website and service, protect against misuse, and comply with applicable law.
Text messaging and mobile information
Mobile information, SMS opt-in data, and text-messaging consent will not be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes. Text-message consent is optional and is recorded separately from acceptance of this Privacy Policy or our Terms and Conditions.
When you separately opt in to job-related texts, we may send messages about an inspection request, appointment, estimate, service update, or roofing project. When you separately opt in to marketing texts, we may send occasional promotional messages. You can submit our forms and purchase services without opting in to either category.
Limited operational disclosure
We may use trusted service providers to operate our website, communications, scheduling, customer records, or other business systems. They may process information only as necessary to provide those services and are not authorized to use your mobile information or SMS consent for their own marketing. We may also disclose information when required by law, to protect rights or safety, or in connection with a lawful business transfer, subject to applicable privacy obligations.
Data choices and security
You may ask to review, correct, or delete personal information we maintain, subject to legal and recordkeeping requirements. We use reasonable administrative and technical safeguards, but no electronic system can be guaranteed completely secure.
Cookies and links
Our website may use essential cookies or similar technologies needed for operation and basic measurement. For website measurement, we record daily totals of page views, approximate visits, and broad traffic sources. This measurement does not store names, property addresses, or persistent tracking identifiers. Links to other websites are governed by those sites' own privacy practices.
Children
Our services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13.
Changes to this policy
We may update this policy. The effective date above will show when the current version took effect.
Contact us
White Bear Roofing, LLC
1037 IL Hwy 37
West Frankfort, IL 62896
(618) 933-8979
steve@whitebearroofing.com